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Forum Discussion
interele
Jun 20, 2018Aspirant
Postal franking machine doesn't work
We have a Neopost postal franking machine. It only supports 10M but I have attached it to a small Netgear switch that does 10./100/1000
and then conected it to our network. As soon as it is plugged...
JohnC_V
Jun 25, 2018NETGEAR Employee Retired
I would like to have a follow up on this thread. Please let us know if everything works ok now or you still need further assistance.
Regards,
- intereleJun 26, 2018Aspirant
Excellent drawing attached :-)
The network in entirely flat.
As soon as it is pluggin in to the XCM or any switch below it it starts
transmitting like mad - drawing is simpilified in a way
The franking machine only does 10M so to plug it in anywhere
I use a Netgear GS108PE
Ta
M
- JohnC_VJun 26, 2018NETGEAR Employee Retired
I apologize. Have you tried replacing the cable? How about the NIC card of the postal machine? It seems that everything works fine except this. Do you have another postal franking machine just to isolate?
Regards,
- intereleJun 27, 2018Aspirant
Yes, have tried different cable(s)
The franking machine engineer and I had heated words about this damn thing.
So we picked the whole machine up and carted it over to the school next
door and plugged it into their network and it worked fine.
He said ( and he did admit he knew nothing about networking an this is
just from their technical department ) that if it's plugged in and both
network lights are on solid it means it's plugged into a port >10M
I have checked the speed and it's definately 10M to the device ( but 1G thereafter )
I even attached it to a 10M copper to fibre back to back tranciever which only runs at 10M
just to make sure nothing was trying to negotiate up
Ta
Mal
- JohnC_VJun 27, 2018NETGEAR Employee Retired
May I know if the switches are configured with VLANs? You can try to disconnect one computer, then use that port to connect the franking machine. Let's see if that would work. We are just doing this in order to isolate it to the previous ports that you used for testing. We can also manually set the port to 10M just to make sure that it is already set before we connect it.
Regards,
- intereleJun 28, 2018Aspirant
There are no VLANS - Pluging anything into a port where the franking machine failed, works perfectly
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