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Forum Discussion
Prosafe GSM7248 Factory burn-in MAC
After upgrading the firmware on both of my Prosafe GSM7248 switches, it states "WARNING: No factory burn-in MAC address detected, software default MAC address used. Please call Netgear customer suppor...
I sorry to hear that you've had a bad experience with email support. If you have an open support ticket please send me a private message with the ticket number, and I will look into it.
You may have provided this information in the ticket, but please tell me:
1. Did you erase the permanent storage and then reload the firmware?
2. What firmware was you on before upgrading?
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