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Forum Discussion
sparrow_hawk
Apr 10, 2019Aspirant
Prosafe M7300-24XF factory reset
Hi all, I have a new Prosafe M7300-24XF switch that I have accidentally misconfigured and I need to reset it to factory defaults. I understand from another post that there is no reste button, frustratingly. So what cable do I need to connect this switch to a laptop so I can reset it using a terminal emulator?
Thanks
2 Replies
- DaneANETGEAR Employee Retired
Hi sparrow_hawk,
Welcome to the community! :)
As per page 9 of the M7300-24XF (XSM7224S) Hardware Installation Guide here, it says that the M7300-24XF package includes a USB-to-serial converter. Kindly check the package contents of your M7300-24XF switch.
If ever you cannot find the USB-to-serial converter that came with your M7300-24XF switch, you may use any working USB-to-serial converter.
Regards,
DaneA
NETGEAR Community Team
- sparrow_hawkAspirant
Hi DaneA, I don't have the original cable I'm afraid. The one I ordered from Amazon has a male DB9 connector, as do most similar cables it seems. But the switch has a male DB9 port on the front panel, so I would require female cable or can I use a gender changer? Thanks.
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