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Forum Discussion

franca's avatar
franca
Aspirant
Dec 09, 2016
Solved

rack mount ears for GS716T

Hi any ides of how to get a rack mount kit or "ears" for  GS716T switch?
Hardware
  • JohnRo's avatar
    JohnRo
    Dec 12, 2016

    Hi franca,

     

    I see, you may contact the support team and request for mounting kit purchase. As long as there is stock we should be able to ship one overnight or standard. 

     

    Thanks, 

JohnRo's avatar
JohnRo
NETGEAR Employee Retired
Dec 10, 2016

Hello franca,

 

Welcome to the community! 

 

The GS716T should come with a rackmount kit on its package. Please contact our support team and request for purchase. 

 

Thanks, 

  • franca's avatar
    franca
    Aspirant
    Dec 12, 2016

    thanks JohnRo  the switch was not being used in the rack initially, the ears were thrown away....thus we are looking for replacement.

     

    franca

    • JohnRo's avatar
      JohnRo
      NETGEAR Employee Retired
      Dec 12, 2016

      Hi franca,

       

      I see, you may contact the support team and request for mounting kit purchase. As long as there is stock we should be able to ship one overnight or standard. 

       

      Thanks, 

    • JohnRo's avatar
      JohnRo
      NETGEAR Employee Retired
      Dec 16, 2016

      Hi franca,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
      If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

       

      Thanks,

      • franca's avatar
        franca
        Aspirant
        Dec 21, 2016

        hello

         

        thank you for the replies but I'm not any closer to getting the ears.  You said if they are in stock they would ship - but when I try to locate, I cannot.  can you supply me with part # or contact to place the order please?

         

        thanks

        Franca

         

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