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Forum Discussion
Nick123
Jan 11, 2016Aspirant
Strange GS116Ev2 Mis behaving
I have a GS116Ev2 and I tried to change the password from that of the default and it would then not accept this new password or the default old one. I reset the unit and did this again , really caref...
- Jan 11, 2016
Hi Nick123,
With regard to this, I encourage you to open an online case with NETGEAR Support since it seems the switch hardware is faulty. Kindly attach a soft copy of the Proof of Purchase or Sales Invoice of the GS116Ev2 for warranty verification.
Regards,
DaneA
NETGEAR Community Team
Nick123
Jan 11, 2016Aspirant
thanks for that. But it seems to have made matters worse. Now only the 100mb/s light comes on when I plug in a cable even though at the other end of the cable a GS724T is present and that reports a gigabit connection. I'm also now unable to see the switch in the Configuration utility, (I am using v2.3.5)
thanks
Nick
DaneA
Jan 11, 2016NETGEAR Employee Retired
Hi Nick123,
Kindly try these steps:
a. Disconnect the GS116Ev2 from the existing network.
b. Connect a PC (where the latest ProSAFE Plus Config Utility is installed) directly to any working LAN port of the GS116Ev2.
c. Check if the GS116Ev2 will be detected on the ProSAFE Plus Config Utility.
d. Try to reboot the GS116Ev2 as well.
Regards,
DaneA
NETGEAR Community Team
- Nick123Jan 11, 2016Aspirant
No joy, its still unable to find the switch with only the switch connected to my machine.
Interestingly the lights are reporting a factor of 10 less than typical network connection. I.e. a port connected to gigabit has only the one light, for 100mb/s and simalrly my old laptop which is a 100mb adaptor the light on the switch is showing 10mb/s
thanks
Nick
- Nick123Jan 11, 2016Aspirant
I should have added, its still working as a switch.
- DaneAJan 11, 2016NETGEAR Employee Retired
Hi Nick123,
With regard to this, I encourage you to open an online case with NETGEAR Support since it seems the switch hardware is faulty. Kindly attach a soft copy of the Proof of Purchase or Sales Invoice of the GS116Ev2 for warranty verification.
Regards,
DaneA
NETGEAR Community Team
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