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Forum Discussion
Switch freezes after some days working OK
After some days working correctly some of our several of our switches freeze. Is this a known behavor? What can I do to overcome the problem? I need the switches (GSM4328PS) accessable all time. The switches are running with firmware version 12.0.2.12.
Thanks
7 Replies
Hi MarkusKern
When did this begin? Did anyone make any changes before this started occurring?
What do you mean by "freeze"? Will the switch still pass traffic, but you cannot access the GUI? Or does the switch stop passing any traffic at all?
How do you "solve" it temporarily? Do you reboot and it then works again for a while?
Cheers
Hi
Thanks for your reply. This behavior exists since we installed the switches. There are some which behave correctly and others with the problem mentioned. After powering off the devices and restarting them they behave correctly for some time.
Thanks for clarification.
Can I ask that you upload the Tech Support file to this thread? It would be helpful to see it. We would need to see a tech support file from one of the problematic switches.
Please remove any passwords and serial numbers, from the file, before uploading.
Cheers
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