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XSM4324CS - Netgear M4300. Power LED and Fan led solid amber
Hello community members, Today I open early buyed Netgear M4300-24x switch. But when I plug power into switch's power supply (APS250W) I have only power LED, Fan led solid amber and show "1" on ...
Thanks for answer.
Unfortunately, support cannot helped me.
It is my mistake. Need an invoice for a replacement under warranty, but I have not saved it.
It switch buyed about one or two year ago.
It was stored but did not open after buyed.I am checked the power supply unit, it did not give out the main voltage.
Only +12VSB. For this reason, the fan LEDs light like solid amber.
I think all fans use power from main 12V line, because 12VSB have limit about 1A.
At my own risk, I bought a new APS250W.
Today I am received it.
After install new APS250W, my switch working.
Welcome to the community! :)
If the Fan LED is solid amber, it means that one or more fans failed. As reference, kindly check page 40 of the M4300 Hardware Installation Guide here.
Also, I inquired your concern to the NETGEAR Support Team and your support ticket is now assigned to a NETGEAR Support Expert. Kindly wait for their response and surely, a hardware check will be conducted on your M4300-24x switch.
Regards,
DaneA
NETGEAR Community Team
Thanks for answer.
Unfortunately, support cannot helped me.
It is my mistake. Need an invoice for a replacement under warranty, but I have not saved it.
It switch buyed about one or two year ago.
It was stored but did not open after buyed.
I am checked the power supply unit, it did not give out the main voltage.
Only +12VSB. For this reason, the fan LEDs light like solid amber.
I think all fans use power from main 12V line, because 12VSB have limit about 1A.
At my own risk, I bought a new APS250W.
Today I am received it.
After install new APS250W, my switch working.
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