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Forum Discussion
XSM7224S all LED's yellow
Hello, We recently bought a XSM7224S, and when we powerup the switch the power LED remain yellow (not blinking), and the LED's of all ports are yellow too. We tried to connect to the switch wit...
Hi, thank you for your quick reply,
But i cannot have any access through the consol port, and that's why I'm blocked and cannot configure the switch.
Thanks in advance
Hi pma,
Let us isolate the problem. Kindly answer the questions below:
a. Have you tried using another console cable as well as another PC to have console access?
b. Have set the following settings to gain console access [baud rate: 9600bps / data bits: 8 / parity: none / stop bit: 1 / flow control: none]?
c. The XSM7224S has a default IP address of 169.254.100.100 as per page 505 of the user manual here. Kindly try to connect a PC directly to any LAN port of the XSM7224S then set a static IP address on the PC that is within the range of the default IP address of the XSM7224S and check if you will be able to access its web-GUI. Are you able to access the web-GUI?
Note: Kindly try to check if you get replies from the default IP address of the XSM7224S using the ping command via the command prompt.
I look forward to your response.
Regards,
DaneA
NETGEAR Community Team
Hi,
Here are the answers to your questions :
a. I tried to access the switch with two differents computers (one on linux and the other on windows) and wires, all working to connect to other switches. The only things that I capture on the serial port is "FE00" or "00" in Hex when I boot the switch
b. Yes I have set all these parameters to these values (I also used RealTerm on Windows to have a GUI for all these parameters values)
c. I tried to connect a computer to the switch, for a computer plugged on a rj45 port the computer says that the wire is unplugged, and from an SFP with static values that are ip : 169.254.100.25, netmask 255.255.0.0 and gateway 0.0.0.0 and I cannot ping the IP 169.254.100.100 or have any access to the web interface.
Thanks in advance.
Here is a screenshot of my terminal just after the boot of the switch.
Hi, do you have any clues to fix my problem or chould I contact netgear to return back my hardware?
Thanks in advance
Hi pma,
I encourage you to open an online case NETGEAR Support and let them know about the status of your XSM7224S switch. NETGEAR Support will be able to provide you with assistance.
Regards,
DaneA
NETGEAR Community Team
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