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Forum Discussion

dlwilladsen's avatar
Feb 17, 2025
Solved

LEDs mean what?

Power blinking green, Up,Down,Internet ALL blinking amber, Lan1/2 both solid amber?

 

hdw v 1.0, firmware v1.3.2

  • FURRYe38's avatar
    FURRYe38
    Feb 17, 2025

    Can try a 30-30-30 reset on the modem to see if anything changes. If it doesn't, modem may have gone bad. 

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What does the user manual say? 

     

    Power OFF the modem. Disconnect the ISP cable coax line and external router from the modem. Then power ON the modem See if only the power and downlink LEDs come on. 

     

    That ISP are you connected with? 

    • dlwilladsen's avatar
      dlwilladsen
      Tutor

      Manuals don't show anything near this configuration.

       

      I'm with Mediacom.  Switched to my backup modem (Motorola 7420) and all is well.

       

      Disconnected ISP and router cables -> ends up same configuration of LEDs (pwr blinks green, down/up/internet blinks amber, Lan1/2 both solid amber.

       

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Can try a 30-30-30 reset on the modem to see if anything changes. If it doesn't, modem may have gone bad.