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Forum Discussion
PharmlyDoc
Jan 01, 2021Tutor
Connecting to GS728TPv2 home network with CAX80 and EAX80?
I just setup the GS728TPv2 in my basement. It's on the opposite side of where my Netgear CAX80 cable modem/WiFi-6 router is located so I ran a cat8 cable to it. I have smart phones and tablets throug...
- Jan 05, 2021
Something very basic must be wrong between the GS switch and the CAX router. Either a basic Ethernet link issue, poor wiring, poor cabling, or ports configured to another purpose.
What happens when connecting the Mac USB-Ethernet port to the port/cable/link intended for the switch connection - locally on the CAX, remote near to the switch?
DaneA
Jan 03, 2021NETGEAR Employee Retired
It seems that the GS728TPv2 is set as a DHCP client. I suggest you to assign a static IP address to it. Kindly try the steps below:
1. Disconnect the GS728TPv2 from the existing network. The GS728TPv2 will go back to its default IP address which is 192.168.0.239.
2. Connect your PC/laptop to a LAN port of the GS728TPv2.
3. Set a static IP address of 192.168.0.210 on your PC/laptop.
4. Open a browser like Google Chrome or Firefox then at the address bar, type 192.168.0.239 then press Enter. Login to the user interface of switch. Enter "admin" as the username and "password" as the password without the quotation marks.
5. Click System > Management > IP Configuration.
6. On the IP Configuration page, select Static IP address. Then, enter an IP address that is within the IP Address range of your existing network in the field provided as well as the corresponding subnet mask and default gateway then click Apply.
7. Connect the GS728TPv2 back to your existing network and set the PC/laptop back to Obtain an IP address automatically.
To test the connectivity, connect your PC/laptop directly to the GS728TPv2. Open command prompt on the PC/laptop, then ping the static IP address you have set on the GS728TPv2 and ping the IP address of the router. You should be able to get replies.
Regards,
DaneA
NETGEAR Community Team
PharmlyDoc
Jan 03, 2021Tutor
Thank you for responding. I reset the switch to factory defaults. The firmware is uptodate. I set the IP address to static as 192.168.1.189 , the subnet mask as 255.255.255.0 . But what about the default gateway? Right now the default gateway is 192.168.1.1 ,which is the IP for my CAX80. Is this correct?
I am able to access the user interface of the switch if I (1) connect my laptop directly to the switch, (2) turn off the laptop's WiFi, and (3) set the IP address of the lan port for laptop to the 192.168.1.xxx range . Once I change the lan port on the laptop back to configure IPv4 using DHCP the connection to the switch GUI is lost. I am also unable to access the internet on my laptop when connected to the switch via an ethernet cable. Do I need to configure the routing settings for the switch?
I also went into the Nighthawk interface for the CAX80 and reserved 192.168.1.189 for the corresponding MAC address of the switch, but that doesn't seem to have helped.
Here are the ping results after setting the configuration of my laptop's IPv4 back to DHCP:
Computer ~ % ping 192.168.1.189 PING 192.168.1.189 (192.168.1.189): 56 data bytes ping: sendto: No route to host ping: sendto: No route to host Request timeout for icmp_seq 0 ping: sendto: No route to host ^C --- 192.168.1.189 ping statistics --- 15 packets transmitted, 0 packets received, 100.0% packet loss
CAX80 CableModem/Router_ReserveIPGS728TPv2_RoutingGS728TPv2_IP_Configuration
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