NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RobFarnsworth
Apr 08, 2016Aspirant
Device View GS724T-400EUS not working
Hi. I've just installed the above switch only to find that the Device View displays the following no matter which browser is used and after checking Java. /* Non stacking*/ You need the Java P...
- Apr 16, 2016Thanks for the suggestions. After wasting days on this problem the only solution is to use an early version of Java 7 with Internet Explorer ignoring all the security warnings. This of course is now a security issue to use on the Internet. Netgear should not be allowed to sell a product like this. I now have to dedicate a laptop purely for this function.
Do not buy this product unless you are happy to do the same.
DaneA
Apr 10, 2016NETGEAR Employee Retired
Hi RobFarnsworth,
Welcome to the community ! :)
Regarding the Device View, here are my suggestions below:
A. On Windows, fix the java security settings to allow local trust to specific applets:
1. Go to Control Panel (It would be best to switch to Category View) then locate Java.
2. Open Java then edit the following security section.
3. Make sure Java is enabled in browser and if ever its not, add an exception for the switch IP address.
4. Make sure under Advanced, your browser is enabled for Java.
B. Try using other browsers like Chrome, Firefox and Safari. Check if same problem occurs.
C. If ever the above steps still won't work, kindly uninstall Java 8 then install Java 7. Check if the Device View displays just fine using Java 7.
About the Smart Control Center utility, here are my suggestions below to isolate the problem:
a. If ever there any software firewalls or anti-virus installed on your PC/laptop, kindly disable or uninstall it.
b. Try using another PC/ laptop to isolate the problem.
c. Make sure you are using the latest version of the Smart Control Center utility which is v1.1.3.2. You may download it here.
Hope it helps. :)
Regards,
DaneA
NETGEAR Community Team
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!