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mautalent09's avatar
mautalent09
Aspirant
Jun 09, 2018
Solved

DHCP Server not rechable

Greetings,

 

I am currently using 3x S3300-52X switches for 3 racks with multiple servers. I have set up and configured each switch individualy and followed the following walkthrough for configuring DHCP:

 

https://kb.netgear.com/21986/How-do-I-enable-a-DHCP-L2-relay-using-the-web-interface-on-my-managed-switch

 

DHCP worked, and it was running, however now all the switches are unable to connect to DHCP and I get errors like:

 

An error occurred while renewing interface Host Team : unable to contact your DHCP server. Request has timed out.

 

I have verified the DHCP server is up and running, and I am assuming it has something to do with the Remote ID section for option 82 configuration. Each vlan has rmt_id selected, does it have to be something specific? Or, is their anything else i sould be configuring?

 

Thanks for your time.

 

 

  • Hi mautalent09,

     

    Welcome to the community! :) 

     

    I have verified the DHCP server is up and running, and I am assuming it has something to do with the Remote ID section for option 82 configuration. Each vlan has rmt_id selected, does it have to be something specific? Or, is their anything else i sould be configuring?

    The Remote ID String is being used if the Remote ID on the DHCP server you are using is enabled.  If ever the Remote ID is not enabled on the DHCP server, leave the Remote ID String field blank.  

     

    DHCP worked, and it was running, however now all the switches are unable to connect to DHCP and I get errors like:

     

    An error occurred while renewing interface Host Team : unable to contact your DHCP server. Request has timed out.

    If ever you are using a Windows Server as your DHCP server (example: Windows Server 2012 R2), kindly check if the firewall (such as software firewall or anti-virus) enabled on the DHCP server.  I suggest you to turn of the firewall. Kindly access the forum link below that I found online and it might help:

     

    https://www.experts-exchange.com/questions/28953525/Unable-to-Contact-Your-DHCP-Server-Request-Has-Time-Out.html

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

3 Replies

Replies have been turned off for this discussion
  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi mautalent09,

     

    Welcome to the community! :) 

     

    I have verified the DHCP server is up and running, and I am assuming it has something to do with the Remote ID section for option 82 configuration. Each vlan has rmt_id selected, does it have to be something specific? Or, is their anything else i sould be configuring?

    The Remote ID String is being used if the Remote ID on the DHCP server you are using is enabled.  If ever the Remote ID is not enabled on the DHCP server, leave the Remote ID String field blank.  

     

    DHCP worked, and it was running, however now all the switches are unable to connect to DHCP and I get errors like:

     

    An error occurred while renewing interface Host Team : unable to contact your DHCP server. Request has timed out.

    If ever you are using a Windows Server as your DHCP server (example: Windows Server 2012 R2), kindly check if the firewall (such as software firewall or anti-virus) enabled on the DHCP server.  I suggest you to turn of the firewall. Kindly access the forum link below that I found online and it might help:

     

    https://www.experts-exchange.com/questions/28953525/Unable-to-Contact-Your-DHCP-Server-Request-Has-Time-Out.html

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired

      mautalent09,

       

      Just want to follow-up on this.  Let us know if you have further questions.

       

      Otherwise, if ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

       


      Regards,

       

      DaneA

      NETGEAR Community Team

    • mautalent09's avatar
      mautalent09
      Aspirant

      Greetings! Sorry for the delayed response. 

       

      I was able to get the DHCP to work by turning of the layer 2 relay, however I will work to use the information about DHCP rmt_id to use that properly.

       

      Thanks for your help!

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