NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
markkrenik
Feb 15, 2021Aspirant
Does Storm Control affect Wi-Fi authentication?
Product Name FS726T Firmware Version V2.0.1_14 Protocol Version 2.001.002 We could not find the exact model we have in the model list above, so we list it here. We have a Netgear ...
DaneA
Mar 18, 2021NETGEAR Employee Retired
Welcome to the community! :)
You may try to disable Storm Control then observe.
The access points that are connected to the FS726T switch are they NETGEAR devices? If yes, what model/s are they?
Are there VLANs configured on the FS726T switch?
Regards,
DaneA
NETGEAR Community Team
markkrenik
Mar 21, 2021Aspirant
Yes, the problem goes away when Storm Control is turned off. The 20 WiFi access points are all Ubiquiti UAP-AC-LR's. And no, we aren't using a VLAN, although that's an idea. This whole thing started with the thought that to improve the Zoom online meetings that the 60 some teachers were doing (via Ethernet), Storm Control seemed like something to try, as we have large numbers of studentsusing Wi-Fi, but that turned out to be a bad idea in retrospect because the students could not connect for most of the day before we figured out what was causing it. All very interesting why Storm Control limits users from establishing a link to the Wi-Fi hotspots.
- DaneAMar 28, 2021NETGEAR Employee Retired
Thank you for your reply.
And no, we aren't using a VLAN, although that's an idea.
Since there is no VLAN configured in your existing network, I would assume that its most likely one big flat network which is bound to have a lot of broadcast and multicast traffic.
The traffic that is needed for the clients to authenticate gets held up when storm control is on and most likely the handshake between the wireless client/s and authenticating device (if 20 APs most likely a controller) does not complete.
Having separate VLANs for WiFi clients would help.Regards,
DaneA
NETGEAR Community Team
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!