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Forum Discussion
EdgarZe
Nov 03, 2021Tutor
GC110P stuck at "Waiting for first connection"
After relocating, the GC110P is visible in the Insight app but not connecting. It has been waiting for 'first connection' for over a day now. Rebooting, resetting, removing device from account... Noth...
schumaku
Nov 03, 2021Guru - Experienced User
Internet access blocked?
DNS server issue?
Visible in the App means it can be discovered on the LAN only.
- EdgarZeNov 04, 2021TutorAlready disabled any firewall in the provider's modem, plug & play is on. No other Internet access issues, the switch is working fine.
Do you know which ports are used by the app to connect to the cloud service?
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