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GS105PE does not restore PoE after power cycle
Hi, Issue: Port 1 & 2 both lose power after a switch power cycle. If I then manually do a factory reset or reboot, it works again. I have 3 GS105PE switches. The one with this issue is the mos...
francis1 wrote:I thought it was an issue with my Ubiquiti access point until now.
Still possible it is...but both sides need investigating.
francis1 wrote:The support page says I can't even get email support because that lasted 3 months.
Not unlimied telephone or email support (this requires NETGEAR OnCall 24x7 contract, provides unlimited phone, chat and email technical support for your networking product) but chat support! As per the Gigabit Ethernet Smart Managed Plus Switches Data Sheet as part of the limited warranty it comes with
- Lifetime 24/7 Chat Technical Support*
*This product comes with a limited warranty that is valid only if purchased from a NETGEAR authorized reseller, and covers unmodified hardware, fans and internal power supplies – not software or external power supplies, and requires product registration at https://www.netgear.com/business/registration within 90 days of purchase; see https://www.netgear.com/about/warranty for details. Intended for indoor use only.
So I think something is utterly wrong with the ticks on my.netgear.com these days!
The same problem applies to all my Netgear Smart Managed Plus and Pro devices (also coming with lifetime chat support!) registered.
francis1 wrote:How do I even contact Netgear so they can troubleshoot this?
Worst case use My Support -> Contsct Support -> Replace my defectie product 8-)
YeZ - as discussed in chat...
Hi, thank you for the detailed response.
1) No, the other 2 switches are an older generation of GS105PE with no bootloader and
| Firmware Version | V1.6.0.4 |
2) Similar units == Ubiquiti UAP-AC-Pro
yes (same firmware). They've been connected for years and it works fine with the older GS105PE . I have only recently bought a 3rd GS105PE.
3)HPE 1910-8G-PoE+ (180W) Switch (JG350A) https://h20195.www2.hpe.com/v2/default.aspx?cc=id&lc=en&oid=5257668
The HP switch is underutilized and all 3 Ubiquiti UAP-AC-Pro have been connected to it for years. Only a 3rd GS105PE was added recently. So right now, the setup is HP switch - 3x GS105PE - 3xUbiquiti UAP-AC-Pro . There is also an IP phone and a Ubiquiti cloud key. So not much power draw.
I suppose I could change the power priority to 'critical', but I am not sure that would change anything. Let me know if you think i should do that. (FYI power save is disabled on the port)
I just saw a feature that might help. Should I enable it?
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