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ctrlbru's avatar
ctrlbru
Initiate
Jul 14, 2017
Solved

GS108Ev3 firmware upgrade failed

I updated the firmware via web (chrome, linux) from version 9 to 12, and I've seen the progress bar for file loading go up to 100% and then become simply stuck there for over 30 minutes. Chrome was n...
  • JohnC_V's avatar
    Jul 15, 2017

    Hi ctrlbru,

     

    Welcome to the community!

     

    It seems that the switch stuck right after a firmware upgrade. You may try resetting it to factory default by pressing and holding the reset button for about 20 seconds. Then please download and install the Prosafe Utility on your computer and try if it can detect the switch.

     

    Please refer to this manual for the utility.

     

    Regards,

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