NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ctrlbru
Jul 14, 2017Initiate
GS108Ev3 firmware upgrade failed
I updated the firmware via web (chrome, linux) from version 9 to 12, and I've seen the progress bar for file loading go up to 100% and then become simply stuck there for over 30 minutes. Chrome was n...
- Jul 15, 2017
Hi ctrlbru,
Welcome to the community!
It seems that the switch stuck right after a firmware upgrade. You may try resetting it to factory default by pressing and holding the reset button for about 20 seconds. Then please download and install the Prosafe Utility on your computer and try if it can detect the switch.
Please refer to this manual for the utility.
Regards,
JohnC_V
Jul 15, 2017NETGEAR Moderator
Hi ctrlbru,
Welcome to the community!
It seems that the switch stuck right after a firmware upgrade. You may try resetting it to factory default by pressing and holding the reset button for about 20 seconds. Then please download and install the Prosafe Utility on your computer and try if it can detect the switch.
Please refer to this manual for the utility.
Regards,
ctrlbru
Jul 15, 2017Initiate
Thanks that did it. I think chrome for linux is basically unsupported for firmware upgrade. The Prosafe Utility detected the switch on a different network. Once I moved there I was still unable to perform the upgrade from the uitility (tftp timeout), but I managed to reach the web ui again and complete the upgrade from there (chome on win10).
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!