Forum Discussion

Aspirant

Oct 21, 2016

Solved

GS108Tv2 LAG with GS116E

I have an issue and a question. Question: Does anyone have a LAG setup with a GS116E to any other switch? Issue: My GS116E will not let me setup a LAG. The LAG dropdown is empty. Have tri...

Troubleshooting

dancrosoft
Nov 04, 2016
So basically I wasted my money due to horrible documentation . Furthermore the support has been one if the worst I have ever had to engage. (Maybe not as bad as Dell but definitely the worst network equipment vendor experience). I now regretfully hit the accept solution button.

My solution: to never purchase another business class Netgear product.

In closing I shall enjoy taking this switch to the range next week to use it as target practice.

Thanks to all involved for taking weeks to figure out the feature in question was actually not supported at all.

Good day.

dancrosoft

Aspirant

Oct 24, 2016

Confirmed. Utility is the latest version. I have tried it on several different machines all with the same result.

Also I have tried multiple versions of the tool with multiple versions of firmware.

I performed a factory reset before trying each version of try on another PC.

Do you have access to one of these switches. Can anyone export a config with a LAG configured and send it. I am interested to see what happens if I import a config with a LAG in place.

JohnRo
NETGEAR Employee Retired
Oct 24, 2016
Hi dancrosoft,

My advice is to contact our Support Team so that your issue can be looked at further.

Thanks,
- dancrosoft
  Aspirant
  Oct 24, 2016
  I did. They escalated and never called me back.. That was more than a week ago.
  - JohnRo
    NETGEAR Employee Retired
    Oct 25, 2016
    Hi dancrosoft,
    
    I found the record, it appears that the case is being handled by level 3. Currently the case is being looked up by the engineering team, please follow up with them after a few days. Can you give me a full screenshot of the LAG membership tab, and I'd like to know what error message you are getting.
    
    Thanks,