Forum Discussion

Aspirant

Jun 19, 2019

Solved

GS116EV2 DHCP configuration

Help! I'm trying to install the GS116EV2 on my home network. DHCP is coming from my cable router - so it's not needed here and I'm trying to turn it off on the switch.

I can do that (using the PROSAFE Config Utility) - and all works well for 5 - 10 minutes, then the network crashes. Guess what? The switch has re-enabled DHCP all on its own!

Any ideas? I've spent several hours on this already - and I'm about to send it back. last chance. Am I doing something very wrong here / what am I missing?

thanks

Installation

Troubleshooting

norfolkguy
Jun 19, 2019
Thanks. I've just spent 2 hours on calls with Netgear Support. Ultimately, they have concluded that there's a hardware fault on the box! New one on it's way :)

Thanks for your input anyway.

2 Replies

schumaku
Guru - Experienced User
Jun 19, 2019
norfolkguy wrote:
I'm trying to install the GS116EV2 on my home network. DHCP is coming from my cable router - so it's not needed here and I'm trying to turn it off on the switch.
The GS116Ev2 has - similar to any other Netgear Smart Managed Plus model - no DHCP server on board, therefore is nothing you have to disable on the switch.

norfolkguy wrote:
I can do that (using the PROSAFE Config Utility) - and all works well for 5 - 10 minutes, then the network crashes. Guess what? The switch has re-enabled DHCP all on its own!
Wonder what you have done exactly on the config utility, and how/where you think you see an active DHCP server on that switch.

The Smart Managed Plus management interface can either be configured by DHCP, or a fixed config can be applied.

Without some more insight it's hard to help or identify a cause why the network does "crash". Duplicate IP, ....?
- norfolkguy
  Aspirant
  Jun 19, 2019
  Thanks. I've just spent 2 hours on calls with Netgear Support. Ultimately, they have concluded that there's a hardware fault on the box! New one on it's way :)
  
  Thanks for your input anyway.