NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TheSM's avatar
TheSM
Aspirant
Sep 12, 2024

GS308 speed is reduced to 100mbps

I tried to chat with support two times for two days. Both times the chat timed out. No one replied to the auto created ticket. I don't know how else to get support.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what are you connecting it to?
    Have you tried other cables?

    Tried different devices? 

    is it all the ports or specific ones?

    • TheSM's avatar
      TheSM
      Aspirant
      Yes all ports. It was working without any ossues. I didn't change anything.
      • ErwinL's avatar
        ErwinL
        NETGEAR Moderator

        Hello TheSM

         

        And welcome to the NETGEAR Community! 🙂

         

        I recommend proceeding with troubleshooting the issue. It would be helpful to begin by addressing the questions from Plemans, as this will provide a good starting point.

         

        Have a lovely day,
        Erwin
        Netgear Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More