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GS324TP- Speeds are bad when plugged into switch. Help?
The model is GS324TP The switch isn't pulling the proper download speeds. I have tested the speeds from my router with the same cable (so router cat5 cable into laptop) and get great speeds the m...
There any FW updates for this unit?
Try CAT6 LAN cabling instead of CAT5. CAT5 is officially only supporting of 100Mbs.
What is the brand and model# of the ISP modem or ONT and host router the GS switch is connected too?
Try a factory reset on the GS switch and just use default settings. Test speeds.
Thanks for the reply. Honestly, I looked to see if there was an update but I am not sure to tell what version of firmware its on/where to find that info.
The cable isn't the issue I tried that an the switch it was coming from is also a 1gb switch. It has been in place like this for years so for it to have a drastic change in speeds was alarming.
Hitron modem. Model CGNM.
Generally I have my Hitron modem in bridge mode, connected to my PF Sense box, connected to the Netgear GS324TP. Then the GS324TP connects to netgeargs380pp. Diagram below to help.
Yes the picture shows APs but I have unplugged those as well as turned off the PF Sense box so that way I know its literally just the modem and switch working together.
I have been consistently troubleshooting and am at the point where I turned off the PF Sense box and took the modem out of bridge mode so I could test further with the speeds and make sure it wasn't an issue w/my PF Sense box. Yesterday, I tested and found the speeds automatically slow down when I plug in to the GS324TP Switch. I physically took the network cable that is from the GS308PP in the Level2 and plugged it into my laptop in the basement and th speeds were fine, then when i plugged that same network cable into the GS324TP switch the speeds automatically dropped to 8down, and 5 up (it should be at least 92down and 5up).
This equipment has been in place for a while so for it to automatically slow the speeds down I am not sure why that is happening.
If there is no firmware update (not sure how to tell), then I will backup the config and reset it to factory default but I really dont want to do that.
I'd try a power cycle of the switch and your Firewall appliance device. See if anything changes.
If not, If you have a backup config from the GS switch, factory reset it and run a quick test with it in default configuration.
Depending on what you see, then load back up configuration.
Might try the ISP modem in router mode, remove the firewall device and connect the GS switch directly to the ISP router and run some tests to compare configuration results.
Hi I did power cycle the switch and firewall previously before posting. Nothing changed. Currently, the ISP modem is in router mode and my PF sense box is turned off, so literally the modem is doing everything.
I tried some more testing I connected the GS324TP switch directly to the router, then plugged my laptop into a port on th switch and the speeds slow down (8mb down, 5 up) but if I take that same cable and plug it into my laptop instead of the GS324 switch I get 92 down, 5up.
Temporarily I grabbed another switch I had, GS308pp, and plugged the cable from the modem to that switch, then from that switch to my laptop and get 8mb down, 4up. If I bypass that switch and just go into my laptop I get 90+ down.
Then I took the GS308pp upstairs and in the diagram there is an AP that is off by itself, it is plugged into the office L2 switch (a GS308pp). I plugged my laptop directly into the cat5 cable first (so it went laptop, office GS308pp, router), got speeds of 100+.
Then I plugged in the upstairs GS308pp switch (temporarily), into the cat5 that the AP was on, so now its GS308pp, to GS308pp, to router. Boom, speeds are 180+ to 340+.
This makes no sense to me, as as of this morning, it doesn't seem to be the GS324TP but I can't figure out what it is because I tried the same cables and plugged them into the laptop and I get speeds of 90+.
The only thing I can think of is if my internet speed coming from the router, after it gets dispersed to the different switches an end points it starts to break down and lessens over length but I am not sure if that even makes sense tbh.
All of this equipment had been in place for at least a month, so its not like it was something new that got added and everything started that day. Nothing changed in configurations or anything like that and now that its back to my normal router setup it tells me it was never the pf sense box. I just don't know what to do next anymore since it obviously isn't a cable either since I tried a handful of those to.
Game0n wrote:
Honestly, I looked to see if there was an update but I am not sure to tell what version of firmware its on/where to find that info.
Start from here: https://www.netgear.com/support/
Thanks for the reply. I dont' know now if its that switch, I posted a handful of new info in a previous reply/post (don't want to post the same info again here and clutter the thread, please see info in the above reply).
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