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Forum Discussion
Solved
GSS108E firmware 1.0.0.10 upgrade loop
Well, after a few successful upgrades since the ARP debacle, I thought the upgrade to the 1.0.0.10 version would be a no brainer. Upgraded to the new ProSAFE Plus Utility 2.4.3, selected the GSS1...
Swap unit arrived. It still had the 1.0.0.0 firmware. Followed the steps as per the 1.0.0.10 instructions for this firmware revision (as I still remember the TFTP problem).
Still had the same problem (The TFTP one, not the firmware loop). So I had to put manual arp entries in for the new switch to make it take the firmware upgrade. I thought this was fixed with the 2.4.3 version of ProSafe? Did I miss a step?
Anyway, all working now. Hope no one else has this issue :)
Hi Eaglehawk
I would suggest also to try to do an upgrade first to the 1.0.0.6 version and later on do the upgrade to 1.0.0.10 if you haven't try it yet.
https://kb.netgear.com/31087/GSS108E-Firmware-Version-1-0-0-6
If this doesn't work I would suggest you to open a chat / online with NETGEAR Support and let them know the status of the GSS108E switch.
Xavier Lleixa
NETGEAR CBU PLM
I was already on 1.0.06 before the upgrade. I'll contact support.
Online chat did a TeamView, then we tried the back of the switch reset. Swap out arranged.
Swap unit arrived. It still had the 1.0.0.0 firmware. Followed the steps as per the 1.0.0.10 instructions for this firmware revision (as I still remember the TFTP problem).
Still had the same problem (The TFTP one, not the firmware loop). So I had to put manual arp entries in for the new switch to make it take the firmware upgrade. I thought this was fixed with the 2.4.3 version of ProSafe? Did I miss a step?
Anyway, all working now. Hope no one else has this issue :)
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