NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
GSS108E firmware 1.0.0.10 upgrade loop
Well, after a few successful upgrades since the ARP debacle, I thought the upgrade to the 1.0.0.10 version would be a no brainer. Upgraded to the new ProSAFE Plus Utility 2.4.3, selected the GSS1...
Swap unit arrived. It still had the 1.0.0.0 firmware. Followed the steps as per the 1.0.0.10 instructions for this firmware revision (as I still remember the TFTP problem).
Still had the same problem (The TFTP one, not the firmware loop). So I had to put manual arp entries in for the new switch to make it take the firmware upgrade. I thought this was fixed with the 2.4.3 version of ProSafe? Did I miss a step?
Anyway, all working now. Hope no one else has this issue :)
I was already on 1.0.06 before the upgrade. I'll contact support.
Online chat did a TeamView, then we tried the back of the switch reset. Swap out arranged.
Swap unit arrived. It still had the 1.0.0.0 firmware. Followed the steps as per the 1.0.0.10 instructions for this firmware revision (as I still remember the TFTP problem).
Still had the same problem (The TFTP one, not the firmware loop). So I had to put manual arp entries in for the new switch to make it take the firmware upgrade. I thought this was fixed with the 2.4.3 version of ProSafe? Did I miss a step?
Anyway, all working now. Hope no one else has this issue :)
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
