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Forum Discussion

holinbo1's avatar
holinbo1
Aspirant
Nov 10, 2024

Insight App not seeing GS108Tv3 8-Port Gigabit Smart Managed Pro Switch

I have an Netgear Router (GS108Tv3 8-Port Gigabit Smart Managed Pro Switch) coming of an Eero Pro 6e. While I can manage the router through the webapp, the IOS Insight app is not seeing the router. I am using the same network in both instances.

Network map:

Fiber > Fiber Modem (Bridge Mode) > FWG > 4-port Netgear switch > Eero Mesh (upstairs game room) > Eero Pro 6e > GS108Tv3 8-Port Gigabit Smart Managed Pro Switch > Cat 6 > Computer

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    The GS108T is a LAN switch, not a router.

    What Apple device do you have?

    What iOS version are you using? 

    Is FW on the switch up to date? 

     

    Be sure the Apple device and app is not being block at any point in the Network Map configuration. 

     

    Be sure to disable any MAC Address randomizers on phones and pads while at home:
    https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Talking of the Web App for accessing the LAN based switch Web UI or for the Insight Web portal?

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Fiber > Fiber Modem (Bridge Mode) > FWG > 4-port Netgear switch > ... 

     

    Honestly, I don't understand that part already

     

    What is that FWG?

     

    How wäre that many devices connected logically?

     

    Which device is doing the routing IPv4 NAT for all these devices on what looks to me like a LAN, but somehow connected to the WAN side of things?

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