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Graham219's avatar
Graham219
Initiate
Aug 29, 2016
Solved

JGS516 - Installed by IT company who is now out of business leaving us with no access to settings!

Our office was wired and set-up by a small IT business which has disappeared at the dismay and expense of several companies in our office building. We only have a password to allow devices to connec...
  • AlexPe's avatar
    Aug 30, 2016

    Hi Graham,

     

    The JGS516 does not have a management interface to connect to. The switch is in our unmanaged product line category and uses an auto-configured mac address table to forward network traffic. It is merely a plug and play device.

     

    Let me know if this helps you with this request.

     

    Thanks,

     

    AlexPe

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