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Forum Discussion
Solved
JGS524Ev2 Smart Managed Plus Switch - all led lights are solid and switch won't boot
Back in Feb. of this year, I purchased two NETGEAR JGS524 24-Port Gigabit Rackmount Smart Managed Plus Switches. They have worked fine until yesterday when one of them froze up and stopped working. ...
Hi johnps,
Welcome to the community! :)
Since you already did a factory reset and still the switch won't boot up normally, the switch turns out to be faulty and needs to be replaced. I suggest you to open a chat / online case with NETGEAR Support and state what happen to your JGS524Ev2 switch. Attach a .pdf or .doc copy of the Proof of Purchase or Sales Invoice of your JGS524Ev2 switch to the chat / online case you have opened for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.,
Regards,
DaneA
NETGEAR Community Team
Hi johnps,
Welcome to the community! :)
Since you already did a factory reset and still the switch won't boot up normally, the switch turns out to be faulty and needs to be replaced. I suggest you to open a chat / online case with NETGEAR Support and state what happen to your JGS524Ev2 switch. Attach a .pdf or .doc copy of the Proof of Purchase or Sales Invoice of your JGS524Ev2 switch to the chat / online case you have opened for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.,
Regards,
DaneA
NETGEAR Community Team
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