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Solved
LAN disconnection issue
Dear all, I have a single PC on a LAN that every few days suddenly reports a "Red X" and no connection to the LAN. I've run a cable test, and no error/short etc. is reported. I restart th...
Hi Donchik,
As far as I know, there is no compatibility issue between the GS724Tv3 switch and Realtek GBe PCIe LAN card. A new firmware version for the GS724Tv3 switch has been released which is the v5.4.2.25. I suggest you to try to upload it to your GS724Tv3 switch. You may download it here. Be reminded to perform a factory reset after updating the firmware then reconfigure it from scratch. Observe if same problem will occur.
Regards,
DaneA
NETGEAR Community Team
Dear all,
SInce I posted this earlier in the year, I've continued to struggle on with the switch.
Recently I had an Asus Motherboard die on me, in a different PC. I've replaced the motherboard, and discovered the same issue has again begun on this new PC.
I've looked at the motherboard specs, and discovered that both use the Realtek GBe PCIe LAN onboard. I now suspect that some configuration setting in the Realtek driver is incompatible with the switch, or is not being handled correctly. Does anybody have any idea what setting may cause such behaviour.
Best regards,
Don
Hi Donchik,
As far as I know, there is no compatibility issue between the GS724Tv3 switch and Realtek GBe PCIe LAN card. A new firmware version for the GS724Tv3 switch has been released which is the v5.4.2.25. I suggest you to try to upload it to your GS724Tv3 switch. You may download it here. Be reminded to perform a factory reset after updating the firmware then reconfigure it from scratch. Observe if same problem will occur.
Regards,
DaneA
NETGEAR Community Team
Hi Dane,
I've updated the firmware, and completed a full factory reset.
I will not "Tinker" with any other settings except turning off the DCHP and changing the device IP and password.
I will update you once a few days have passed and if the error reoccurs.
Many thanks,
D.
Hi Donchik,
I just want to follow-up on this. How is your GS724Tv3 switch after updating the firmware to v5.4.2.25? What are your observations?
Regards,
DaneA
NETGEAR Community Team
Hi DaneA,
Sorry for the delay, been trying different ways to recreate the issue since the firmware update.
I did once get it to fall over, but only on one PC after a wake from sleep.
As the issue was usually an issue when the PC was awoken for any state, it does look like this has fixed the issue. The sleep fallover was it appears a rogue event, and it certainly is not happening every time as it was before.
Obviously I remain confused as to why it should report an open connection, not just no internet, or other kind of fault, but I'm very glad that the issue appears to have gone away.
Many thanks for your support and patience with a Network Virgin :)
D.
Hi Donchik,
You're welcome! :) I'm happy to know that the issue have gone away.
Feel free to post your future concerns here in the community.
Cheers,
DaneA
NETGEAR Community Team
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