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Forum Discussion
Solved
MS308E not providing internet after reboot/power cycle
As the title says, i always have to do a factory reset if we have a power outage or when i load a configuration backup and it reboots, on the latest firmware (1.0.0.8) which i have reinstalled a coul...
The power led blinks briefly, none of the ports led do.
Mitigation is pressing the factory reset button
Ok, suggest to request a warranty exchange via HTTPS://my.netgear.com/
or request a up front replacement due to DpA from your vendor.
Forgot to mention its getting a reserved IP from my router.
So the uplink to the router is workable.
Any Loop Prevention configured and enabled?
LED link and activity status?
Is the Internet access problem limited to another device connected to that MS308E?
Can reach the MS308E from a system connected to another LAN port on the router?
What is configured otherwise on the switch - multiple VLANs of similar?
Last bit but least: What is the mitigation action required für recovering the Internet connection?
i always have to do a factory reset if we have a power outage or when i load a configuration backup and it reboots,
This tastes like a possible hardware issue.
Loop prevention is off.
The power led blinks briefly, none of the ports led do.
Tried both the 1G and 2.5G port on my router, no change.
Nothing else configured.
Mitigation is pressing the factory reset button.
The power led blinks briefly, none of the ports led do.
Mitigation is pressing the factory reset button
Ok, suggest to request a warranty exchange via HTTPS://my.netgear.com/
or request a up front replacement due to DpA from your vendor.
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