MS510txm slow down - bringing the whole network down

Question

I purchased aMS510TXM switch to connect my Synology NAS1821+ to it's 10G connection as well as my Mac studio for video editing purposes, a few times the switch would slow down the network ( file transfers , NAS web interface connection, etc... ) and then just stops working bringing the NAS completely offline, in order for it to work properly i had to power cycle the switch, now i have to do that multiple times every other day, FYI: i didn't really change anything in the default settings

Can you please help ?

thanks

Philippe

tigo13 · Answer

Have you tried disabling the Mac Studio - Ethernet port and re-enabling it?

I have a similar setup plus a Wifi AP connected to the switch, and I find that the Mac Studio ethernet is unreliable. When transferring files, - I find the computer using the Wifi 80% of the time vs the ethernet. As the AP is connected to the same switch - without any issues - I simply suspect the ethernet port is the issue. I'm yet to be bothered enough to try dock ethernet instead.

schumaku · Answer

Salut Philippe,
&nbsp;
Not much to see from the performance test you provided, side that it does seem to work slow, and might require second boot why ever.
&nbsp;
Current firmware in place?&nbsp;https://kb.netgear.com/000065157/MS510TXM-MS510TXUP-Firmware-Version-1-0-5-10
&nbsp;
Start troubleshooting from looking at the logs . Monitoring -&gt; Logs -&gt; Memory Log
&nbsp;
Let the switch do a Cable Test, on all links, too.&nbsp;Monitoring -&gt; Cable Test
&nbsp;
During the issue/slowdown:
&nbsp;
What shows the&nbsp;Monitoring -&gt; Port Statistics?
&nbsp;

&nbsp;
What show the active&nbsp;Monitoring -&gt;&nbsp;Port Detailed Statistics ... select all active ports and copy-paste the details, like the two examples. Select the list from the Web UI, paste as plain text.
&nbsp;
Tell us more on how the switch is connected, what 10G Ethernet is active on the Mac, ...
&nbsp;
Interface mg1MST ID CSTifIndex 1Port Type Port Channel ID DisablePort Role designatedSTP Mode EnableSTP State ForwardingAdmin Mode EnableFlow Control Mode DisableLACP Mode EnablePhysical Mode AutoPhysical Status 2.5 Gbps Full DuplexLink Status Link UpLink Trap EnablePackets RX and TX 64 Octets 162171898Packets RX and TX 65-127 Octets 223460092Packets RX and TX 128-255 Octets 54961510Packets RX and TX 256-511 Octets 91380372Packets RX and TX 512-1023 Octets 60051631Packets RX and TX 1024-1518 Octets 350295878Octets Received 4236925751Packets Received 64 Octets 86501446Packets Received 65-127 Octets 141133623Packets Received 128-255 Octets 31207398Packets Received 256-511 Octets 27612894Packets Received 512-1023 Octets 27441755Packets Received 1024-1518 Octets 26718786Packets Received &gt; 1518 Octets 549692Total Packets Received Without Errors 341165594Unicast Packets Received 259862918Multicast Packets Received 46028953Broadcast Packets Received 35273723Receive Packets Discarded 0Total Packets Received with MAC Errors 0Jabbers Received 0Fragments Received 0Undersize Received 0Alignment Errors 0Rx FCS Errors 0Total Received Packets Not Forwarded 31096802.3x Pause Frames Received 0Total Packets Transmitted (Octets) 1245045582Packets Transmitted 64 Octets 75670452Packets Transmitted 65-127 Octets 82326469Packets Transmitted 128-255 Octets 23754112Packets Transmitted 256-511 Octets 63767478Packets Transmitted 512-1023 Octets 32609876Packets Transmitted 1024-1518 Octets 323577092Packets Transmitted &gt; 1518 Octets 1948529Maximum Frame Size 10000Total Packets Transmitted Successfully 603654008Unicast Packets Transmitted 388255838Multicast Packets Transmitted 175788098Broadcast Packets Transmitted 39610072Transmit Packets Discarded 0Total Transmit Errors 0Total Transmit Packets Discarded 0Single Collision Frames 0Multiple Collision Frames 0Excessive Collision Frames 0Dropped Transmit Frames 31096STP BPDUs Received 16STP BPDUs Transmitted 4103396RSTP BPDUs Received 0RSTP BPDUs Transmitted 0MSTP BPDUs Received 0MSTP BPDUs Transmitted 17802.3x Pause Frames Transmitted 0EAPOL Frames Received 0EAPOL Frames Transmitted 0Time Since Counters
&nbsp;
Interface xg9MST ID CSTifIndex 9Port Type Port Channel ID DisablePort Role designatedSTP Mode EnableSTP State ForwardingAdmin Mode EnableFlow Control Mode DisableLACP Mode EnablePhysical Mode FullPhysical Status 10 Gbps Full DuplexLink Status Link UpLink Trap EnablePackets RX and TX 64 Octets 153791752Packets RX and TX 65-127 Octets 315458058Packets RX and TX 128-255 Octets 62634243Packets RX and TX 256-511 Octets 91118191Packets RX and TX 512-1023 Octets 61614779Packets RX and TX 1024-1518 Octets 800040596Octets Received 922967726Packets Received 64 Octets 65239838Packets Received 65-127 Octets 133131618Packets Received 128-255 Octets 34585031Packets Received 256-511 Octets 45495407Packets Received 512-1023 Octets 24814025Packets Received 1024-1518 Octets 759223433Packets Received &gt; 1518 Octets 1986580Total Packets Received Without Errors 1064475932Unicast Packets Received 644742111Multicast Packets Received 380701033Broadcast Packets Received 39032788Receive Packets Discarded 0Total Packets Received with MAC Errors 0Jabbers Received 0Fragments Received 0Undersize Received 0Alignment Errors 0Rx FCS Errors 0Total Received Packets Not Forwarded 252368353802.3x Pause Frames Received 0Total Packets Transmitted (Octets) 2721732349Packets Transmitted 64 Octets 88551914Packets Transmitted 65-127 Octets 182326440Packets Transmitted 128-255 Octets 28049212Packets Transmitted 256-511 Octets 45622784Packets Transmitted 512-1023 Octets 36800754Packets Transmitted 1024-1518 Octets 40817163Packets Transmitted &gt; 1518 Octets 553415Maximum Frame Size 10000Total Packets Transmitted Successfully 422721682Unicast Packets Transmitted 313467877Multicast Packets Transmitted 73401832Broadcast Packets Transmitted 35851973Transmit Packets Discarded 0Total Transmit Errors 0Total Transmit Packets Discarded 0Single Collision Frames 0Multiple Collision Frames 0Excessive Collision Frames 0Dropped Transmit Frames 252368353STP BPDUs Received 0STP BPDUs Transmitted 0RSTP BPDUs Received 0RSTP BPDUs Transmitted 0MSTP BPDUs Received 11MSTP BPDUs Transmitted 4106739802.3x Pause Frames Transmitted 0EAPOL Frames Received 0EAPOL Frames Transmitted 0Time Since Counters Last Cleared 94 days 23 hours 59 mins 9 secs

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MS510txm slow down - bringing the whole network down

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