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Forum Discussion
Netgear GS324TP switch has connection issues while Netgear GS716Tv2 has not with same devices
Hi Netgear Community, Last year I bought a Netgear GS324TP switch (serial number: 5LFxxxxxxxxx, firmware version: GS324Tx-v1.0.0.38) to replace my Netgear GS716Tv2 switch (serial number: 23Yxxxxxxxx...
Welcome to the community! 🙂
Are there VLANs configured on the GS324TP or are you just using it like an unmanaged switch? If your are just using it like an unmanaged switch, I suggest you to perform a factory reset on it then observe if the same problem will occur.
Regards,
DaneA
NETGEAR Community Team
Thank you for your response. 🙂 Since its the same problem even after doing a factory reset, I suggest you to open a support ticket with NETGEAR Support here. Kindly state the status of your GS324TP and a hardware check will be conducted. Be sure to upload the Proof of Purchase of the GS324TP for warranty verification. If ever the switch is declared faulty, an online replacement will be processed for as long as the hardware warranty its still valid.
Regards,
DaneA
NETGEAR Community Team
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