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Forum Discussion
masterchief07
Nov 07, 2022Aspirant
XS748T Rebooting Randomly
I've seen other posts regarding this but they have been closed. Our XS748T (FW 6.5.1.59.1) has been rebooting randomly starting about a 6 weeks ago. Its now happened 4 times since the first event. Lo...
masterchief07
Dec 29, 2022Aspirant
Just an update. This is still an issue, even on the latest FW. Was fine for a few days but reboots are still happening randomly.
Only posting this now because it just happened and reminded me.
DaneA
Dec 29, 2022NETGEAR Employee Retired
I suggest you to open a support ticket with the NETGEAR Support Team here as soon as possible for a hardware check. Kindly state the status of your XS748T and the troubleshooting steps done to isolate the problem. If your XS748T has been declared faulty, be ready to submit a soft copy of the Proof of Purchase of your XS748T for warranty verification. If the hardware warranty is still valid, an online replacement will be processed.
Regards,
DaneA
NETGEAR Community Team
- masterchief07Dec 29, 2022Aspirant
Yup, that's exactly what is happening. Swapping the unit out. Appreciate the insight.
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