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Forum Discussion

gorkatjimmies's avatar
Dec 02, 2020

XS748T Reboots randomly

XS748T ProSAFE 48-Port 10-Gigabit Smart Managed Switch,6.5.1.22,1.0.0.0

 

I have an issue where this switch randomly reboots.  It seems to happen every couple of weeks to as often as every couple of days.  I beleive the latest firmware is installed from what I have seen.  Any ideas what might cause this kind of issue and any ideas on what kind of loggin I can do on the sawitch to try and catch what is going on?  Thanks for any advice or ideas.

 

 

4 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    gorkatjimmies,

     

    Found out from the NETGEAR Support Team that you have already opened a support ticket with them.  You may want to post here the progress of it. 

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      gorkatjimmies Have multiple LAGs configured, and have e.g. STP, RSTP or MST enabled? These combinations will lead to the crashes almost reliably. 

       

      DaneA We're fighting with this issue now for more than one year. Kevin Hong has duplicated our set-up and confirmed the issue some weeks ago. 

      • gorkatjimmies's avatar
        gorkatjimmies
        Aspirant

        This is definitely our situation. Two lag ports and RSTP.  Support gave me a few items to try related to making sure the device wasn't randomly losing power.  I will try those when everyone is off the network.  Will also see if we need the two LAG ports.

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