Forum Discussion

Aspirant

Jun 25, 2019

Solved

Switch Dropping Internet Connection

Bought this GS116Ev2 last November as I needed more ports but have only just got arounfd to installing it. The switch keeps dropping all the connections. Having read other posts, just updated the fir...

andycritt
Oct 07, 2019
Hi,

Its not the switch thats at fault, apparently its the Virgin Hub 3 that's the issue. I put my Hub 3 into modem mode and bought an inexpensive wifi router (TP-Link Archer C50 AC120) and this works absolutely fine with the switch. I dont know whether its a compatability issue between the Hub 3 and the switch or just that the Hub 3 cannot support a 16 port switch.

Downside is that now my wifi is slow as despite its faults the wifi from the Hub 3 was fast and I dont really want to spend more money on a faster router, kind of hoping that the virgin Hub 4 will be available soon and that it will work with the switch.

Wingle

Aspirant

Sep 30, 2019

Good advice schumaku, thanks for that. I'll check all those settings out tonight.

The firmware version is definitely the latest one. Updating was the first thing I tried. I'll check the version numbers for that tonight too.

Wingle

Aspirant

Oct 01, 2019

running firmware 2.6.0.35

Loop detection was (and remains) disabled

Broadcast forwarding was dynamic, is now set to hardware only

Block Unknown Multicast addresses was disabled, so I've left that alone. But I've also now disabled the IGMP Snooping Status altogether, as per the advice in article 31257

I've done a reboot, plugged all my cables back in... and now we wait and see! :-)

Thanks for the advice... so far so good. I'll report back.

Wingle
Aspirant
Oct 04, 2019
Everything has been running great since I applied those settings. Not a single issue in the last few days.

Thanks for your help and I hope this thread helps others in the future.
schumaku
Guru - Experienced User
Oct 04, 2019
Thank you for the feedback. Not operating this model - probably something to look into for Netgear engineering YeZ ... this does not read like a healthy firmware build.