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switch gs116ev2 kicked off internet arris router
Hi All,
I have a GS116Ev2 switch that has run great for a year or so. My cable service updated their modem/router (arris) Firmware ver. 9.1.103s5p Now my switch looses its internet connection. The lan side is fine router shuts router port off. I've plugged in a pc to port that had the switch no connection. I had to power down modem/router to get conection back.
I updated my firmware in switch to v2.0.1.40. I look at all my connections etc... everything is ok. It all started with cable updating their equipment. Any Ideas??
OK , problem taken care of it was shentel arris modem/router .The tech. call it an MTA I guess because it had phone in it. Anyway they installed a reg. modem/router and I stayed on the internet. So I bought my own modem and I am using my router. Everything is fine.
, I was sure it was them.
Thanks for the help.
9 Replies
Hi Generalspace,
Welcome to NETGEAR community!
Please install ProSAFE Plus Configuration Utility v2.4.3 on PC, reboot the switch and discover the switch with ip address. Then you can find that switch get ip address by DHCP or not.
If the switch does not connect with DHCP server, only connect with PC, the default ip address is 192.168.0.239. Please confirm that your PC ip is 192.168.0.x, then you can login the swich. It means switch works ok.
If the switch have the ip address 192.168.0.239, then connect with DHCP server, which need to enable DHCP mode and refresh by Utility or try to reboot the switch.
Look forward your reply.
Regards,
NETGEAR Employee
Thanks for getting back to me. The default ip was 192.168.0.239. I enabled DHCP mode and now the ip is 192.168.0.7. I did have a pc lock to that port for a game server. I switch the pc so far everything ok. Is only been a few min. LOL
I will re post in 24 hrs if everything is ok or not.
Thank You
Hi Generalspace,
You are welcome.
You can do factory default to make the switch have default configuration for every port. Wait for your update for everything.
Regards,
NETGEAR Employee
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