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rjp1977's avatar
rjp1977
Aspirant
Dec 23, 2021

Switch losing VoIP settings on reboot

Hi   When we reboot these switches for updates or moving the VoIP are lost. Do the configs have to be saved on another page? I've had a look around, but I can't see any other options.   Thanks. ...
DaneA's avatar
DaneA
NETGEAR Employee Retired
Dec 27, 2021

rjp1977,

 

Welcome to the community! :) 

 

Was everything working fine before? 

 

What is the current firmware of your S3300-28X-PoE+ switch?  If ever its not yet the latest version, I advised you to update it.  The latest S3300-28X-PoE+ firmware is v6.6.4.26 and you can download it here.  Then, observe if the same problem occurs.  If the same problem occurs, perform a factory reset then reconfigure the setting from scratch and observe again if this fixes the problem. 

 

 

Regards,

 

DaneA
NETGEAR Community Team

  • rjp1977's avatar
    rjp1977
    Aspirant
    Dec 29, 2021

    Hi DaneA

     

    Thanks for that. It is at the latest version. I will try to reset it and see if that works. We have a few more that also seem to do the same thing as well.

     

    Thanks.

     

    Rich

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