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Switch reboots in endless loop when 2 ports are connected to 10G
Hi, hopefully someone here as a solution (the Singapore Netgear support refused any support since I bought the switch off Newegg). Switch operates normal with 6 ports used, but as soon as both 10G ...
The new power supply (3A) seem to have solved the issue. Thanks for all the feedback.
It stands complete free, no other devices surrounding it to limit airflow, and the switch crashes the minute the 2nd 10G port is populated (doesn’t matter which one). Power led on, all other leds off. Then it reboots, and repeats that at random every 1,2,3-20min. I have a Synology NAS connected to one of the 10G ports which shows a log of the network connection drops. If only one port of the 10G connected (either), all fine, so it shouldn’t be any of the devices causing it.
We're using this switch model in a very similar set-ups, 10G NAS and 10G uplink flawless (even if it's often stacked on some other GbE switch).
Curious if these reboot happen more on the idle or full load on the two 10G links?
Just to avoid the impossible: Your GS110EMX is powered by the correct power supply? 10G is very power intensive. From wally brain, it does consume up to 16 Watts - so a 12V/1A power supply as used by many smaller switches and routers won't be sufficient.
Assuming your device does run on the current firmware (early adopter here not aware there was such a firmware issue or fix), I suspect time for a hardware warranty swap.
Thanks for the replies. I ordered a spare power supply (3A, 12V) just to make sure its not a faulty power supply.
RMA seems complicated, again, the Singapore Netgear support claims they only support "locally" bought Netgear products and not Netgear products ordered from overseas such as newegg. Nothing I can do here.
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