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Forum Discussion
bemo47410
Jun 22, 2021Tutor
Switch S350, 1 cable cannot be activated , same cable in a Desktop is OK with 1gbps bandwidth
Again i have some trouble with the sale connection discussed in a previous post. Here the cable connecting the central routeur ASUS AC88U and the switch Netgear S350 cannot be activated at all when ...
schumaku
Jun 22, 2021Guru - Experienced User
S350 does describe a series of lower cost Smart Managed Pro models, like the
- Smart Managed Pro S350 series GS308T
- Smart Managed Pro S350 series GS310TP
- Smart Managed Pro S350 series GS324T
- Smart Managed Pro S350 series GS324TP
- Smart Managed Pro S350 series GS348T
Provide exact model designation of your switch model as printed on the label for example.
The cable you try for the router to switch is an industry standard cable, for example a patch cable, with CAT5E or higher standard, and wired/crimped in correct pairs? Problems like these often lead to failed links, unreliable performance, ...
bemo47410
Jun 22, 2021Tutor
the switch is this one :
- Smart Managed Pro S350 series GS308T
everything is Cat 6A, and all pins are correctly wired, tested with a ethernet tester, all wires were OK and status connected.
but i did another test
i brought the switch close to the routeur and connected it with a short cable, 6A, everything is with 6A cable, connectors, etc...
i was able to activate the cable between router and switch only on port 5.
then i brought back the switch close to my PC, and tested all ports with an active cable, all ports were OK
sounds like if the quality provided by the routeur is the issue...
tomorrow i will bring my laptop close to the router and i will do some testing with a short connection between laptop and router.
- schumakuJun 22, 2021Guru - Experienced User
This kind of confirms the suspicion ref. a switch (not the other brand router) issue. If this is a new device, you can either try to get a replacement from your dealer (assuming you are in Europe) for a DOA unit, or request a replacement via https://my.netgear.com/ -> My Support -> Contact Netgear Support -> Replace my defective product
The GS308T support page is https://www.netgear.com/support/product/GS308T.aspx from here you can download for example the current firmware - certainly worth the effort, factory reset worst case, before initialising the replacement process.
- bemo47410Jun 23, 2021Tutor
not sure that its the switch, i think it could be the router itself that has troubles....
i will do some more testing...
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