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Forum Discussion
Solved
Time Configuration problems on a GS724Tv4
I am having problems getting the SNTP Time Configuration client to work. Its doesnt even look like its trying to get a time from any server I enter. Has anybody got any advice on how to make it work?...
Here are the steps in troubleshooting Time Configuration on a NETGEAR Smart Switch:
1. Make the firmware is on the latest version.
2. On the SNTP Server Configuration Address, try to use an NTP pool specific to your country. For example: if you are in Czech Republic, use cz.pool.ntp.org or the equivalent IP Address of the NTP pool.
3. Check if you have a DNS configured on the switch.
4. Try to set the IP Address of the default gateway on the SNTP Server Configuration Address.
5. Factory reset the switch and start from scratch.
6. If the same problem occurs after trying the steps above, kindly open a chat or online support ticket with NETGEAR Support at anytime.
Regards,
DaneA
NETGEAR Community Team
Welcome to Netgear Community!
Last Attempt Status of 'Other' offen appears when SNTP is not started. And the fact that the Requests remains at 0 mean its not even trying to get a time update.
Suggest to upgrade to the latest version(6.3.1.16)，and enable SNTP via "SNTP Global Configuration" again.
You can download the version here .
Hope it helps
Regards
Carl
Netgeaer Employee
Thanks, but it was the update to 6.3.1.16 last week that started this off. The time on the switch was alway fine before.
Oddly though, after leaving it for a couple hours, it decided to start working. Nothing I did, as I left it alone after posting this question.
Strange.
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