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Forum Discussion
HomeServerGuy
Dec 02, 2016Aspirant
Time Configuration problems on a GS724Tv4
I am having problems getting the SNTP Time Configuration client to work. Its doesnt even look like its trying to get a time from any server I enter. Has anybody got any advice on how to make it work?...
- May 09, 2019
Here are the steps in troubleshooting Time Configuration on a NETGEAR Smart Switch:
1. Make the firmware is on the latest version.
2. On the SNTP Server Configuration Address, try to use an NTP pool specific to your country. For example: if you are in Czech Republic, use cz.pool.ntp.org or the equivalent IP Address of the NTP pool.
3. Check if you have a DNS configured on the switch.
4. Try to set the IP Address of the default gateway on the SNTP Server Configuration Address.
5. Factory reset the switch and start from scratch.
6. If the same problem occurs after trying the steps above, kindly open a chat or online support ticket with NETGEAR Support at anytime.
Regards,
DaneA
NETGEAR Community Team
Zdeny
Sep 26, 2017Aspirant
Hi,
I found the same problem with SNTP, in GS724Tv4 (6.3.1.9).
Product Name | GS724Tv4 ProSafe 24-port Gigabit Ethernet Smart Switch, 6.3.1.19, B1.0.0.4 |
System Name | |
System Location | |
System Contact | |
Serial Number | 3H046C50002A1 |
System Object OID | 1.3.6.1.4.1.4526.100.4.32 |
Date & Time | Jan 1 00:17:27 1970 (UTC+0:00) |
System Up Time | 0 days 0 hours 17 mins 27 secs |
Base MAC Address | B0:B9:8A:4C:B1:AA |
| ||||||||||||||||||||||||||
When I try Time configuration SNTP and Apply then it goes back and it is set to local. So I would anticipate that it stays set to SNTP option.
- DaneASep 26, 2017NETGEAR Employee Retired
Hi Zdeny,
Welcome to the community! :)
If ever you have read this forum thread, may I know what troubleshooting steps have you done so far?
Regards,
DaneA
NETGEAR Community Team- DaneAOct 02, 2017NETGEAR Employee Retired
I just want to follow-up. We’d greatly appreciate your feedback.
Regards,
DaneA
NETGEAR Community Team- ZdenyOct 03, 2017Aspirant
Is there any way how to invoke sntp request? Finaly it got time from server however when I changed priority of servers I can not get new reading.
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