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Forum Discussion
Solved
Unable to Factory Reset GS108Ev3
As the title says, I'm having trouble doing a factory reset on my switch. The goal of this is to regain access to the prosafe management utility, as the previous password was apparently lost. When I ...
Replying to this for anybody that might find this in Google searches. The problem here was my Prosafe Utility version. The switch actually reset just fine, but the utility was messing up. I was able to get into the switch by grabbing the IP for the switch located in the Prosafe Utility and simply hitting it in my browser. Once I did that the default password (password) worked just fine. I ended up getting the Prosafe Utility working properly by upgrading to the most recent version. In my case I went 2.2.14 -> 2.3.20. Hope this helps!
Hello eth,
Welcome to the community!
It appears that you have already exhausted all the steps for restoring the switch to factory default. When the switch is turned on, what's the status of the LED's?
Thanks,
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