NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

eth's avatar
eth
Tutor
Dec 30, 2016
Solved

Unable to Factory Reset GS108Ev3

As the title says, I'm having trouble doing a factory reset on my switch. The goal of this is to regain access to the prosafe management utility, as the previous password was apparently lost. When I ...
  • eth's avatar
    eth
    Feb 10, 2017

    Replying to this for anybody that might find this in Google searches. The problem here was my Prosafe Utility version. The switch actually reset just fine, but the utility was messing up. I was able to get into the switch by grabbing the IP for the switch located in the Prosafe Utility and simply hitting it in my browser. Once I did that the default password (password) worked just fine. I ended up getting the Prosafe Utility working properly by upgrading to the most recent version. In my case I went 2.2.14 -> 2.3.20. Hope this helps!

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More