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Forum Discussion
eth
Dec 30, 2016Tutor
Unable to Factory Reset GS108Ev3
As the title says, I'm having trouble doing a factory reset on my switch. The goal of this is to regain access to the prosafe management utility, as the previous password was apparently lost. When I ...
- Feb 10, 2017
Replying to this for anybody that might find this in Google searches. The problem here was my Prosafe Utility version. The switch actually reset just fine, but the utility was messing up. I was able to get into the switch by grabbing the IP for the switch located in the Prosafe Utility and simply hitting it in my browser. Once I did that the default password (password) worked just fine. I ended up getting the Prosafe Utility working properly by upgrading to the most recent version. In my case I went 2.2.14 -> 2.3.20. Hope this helps!
JohnRo
Feb 10, 2017NETGEAR Employee Retired
Hi eth,
I suggest marking your post above as "Accepted Solution". This will increase its searchability and will reach more users.
Thank you for the update. :)
Thanks,
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