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Forum Discussion

alexishuxley's avatar
alexishuxley
Aspirant
Feb 11, 2021
Solved

unable to set password after firmware upgrade

I have applied firmware update 2.6.0.48 on a Gs116Ev2 16-port managed switch. Immediately after the upgrade, when I connect to the switch's web interface I get the message:

 

Change Admin Password

As a security requirement, you must change the default admin password.

Password must be 6-20 characters, and contain at least one uppercase letter, one lowercase letter, and one numeral. Allowed symbols are !@#$%^&*()

 

Each time I enter a compliant password (stupid example: "Password999!") the same message is displayed again with the "Password must ..." line displayed in red. I am unable to set a password or, more importantly, bypass this dialogue. Advice appreciated!

 

 

  • alexishuxley,

     

    Welcome to our community! :)

     

    It seems that you are having issues changing the password of your switch. Please try to reset it first to factory default after the firmware upgrade and then test if you are going to receive the same error.

     

    Regards,

     

    John

    NETGEAR Community Team

2 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    alexishuxley,

     

    Welcome to our community! :)

     

    It seems that you are having issues changing the password of your switch. Please try to reset it first to factory default after the firmware upgrade and then test if you are going to receive the same error.

     

    Regards,

     

    John

    NETGEAR Community Team

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