Forum Discussion

Tutor

Mar 14, 2017

Solved

VLAN membership - Unable to tag/untag port member - GS748TS SWITCH

Hi all, selection frame ports - disappeared. I cannot tag/untag port members. Same story on browsers for Win10: IE, Microsoft Edge, Chrome, Firefox 52.0 and for iOS: Safari. Unit No. ...

Firmware

Solutions

jak0lantash
Mar 24, 2017

From my experience, one of these should work:
1. IE in compatibility view.
https://support.microsoft.com/en-us/help/2536204/how-to-use-compatibility-view-in-internet-explorer-9
2. Firefox 3.6.
3. Safari 5.1.7.
KB article about this: https://kb.netgear.com/23841/The-VLAN-and-LAG-configuration-screens-do-not-display-correctly-on-my-switch

DaneA

NETGEAR Employee Retired

Mar 14, 2017

Hi Makary,

Welcome to the community! :)

I suggest you to update the firmware of the GS748TS from v5.2.0.9 to v5.0.2.11. Be sure to perform a factory reset on the GS748TS after upgrading the firmware then reconfigure it from scratch. You can download firmware v5.0.2.11 here.

Let us know the results.

Regards,

DaneA
NETGEAR Community Team

DaneA
NETGEAR Employee Retired
Mar 22, 2017
Makary,

I just want to follow-up on this. Were you able to update the firmware of the GS748TS to v5.0.2.11 then perform a factory reset and reconfigure it from scratch? If yes, what is the result?

Regards,

DaneA
NETGEAR Community Team
- Makary
  Tutor
  Mar 22, 2017
  Dear forum users,
  
  sorry for the delay.
  Tomorrow I will do the above. I will inform you promptly.
- Makary
  Tutor
  Mar 24, 2017
  I restored GS748TS to factory default and finished firmware update too.
  
  Unit No. Model Name Hardware Version Boot Version Software Version
  1 GS748TS 00.00.01 1.0.2.0 V5.2.0.11
  
  Frame is still missing.
  Any other ideas?
  - jak0lantash
    Mentor
    Mar 24, 2017
    
    From my experience, one of these should work:
    1. IE in compatibility view.
    https://support.microsoft.com/en-us/help/2536204/how-to-use-compatibility-view-in-internet-explorer-9
    2. Firefox 3.6.
    3. Safari 5.1.7.
    KB article about this: https://kb.netgear.com/23841/The-VLAN-and-LAG-configuration-screens-do-not-display-correctly-on-my-switch