Forum Discussion

Tutor

Mar 14, 2017

Solved

VLAN membership - Unable to tag/untag port member - GS748TS SWITCH

Hi all, selection frame ports - disappeared. I cannot tag/untag port members. Same story on browsers for Win10: IE, Microsoft Edge, Chrome, Firefox 52.0 and for iOS: Safari. Unit No. ...

Firmware

Solutions

jak0lantash
Mar 24, 2017

From my experience, one of these should work:
1. IE in compatibility view.
https://support.microsoft.com/en-us/help/2536204/how-to-use-compatibility-view-in-internet-explorer-9
2. Firefox 3.6.
3. Safari 5.1.7.
KB article about this: https://kb.netgear.com/23841/The-VLAN-and-LAG-configuration-screens-do-not-display-correctly-on-my-switch

DaneA

NETGEAR Employee Retired

Mar 14, 2017

Hi Makary,

Welcome to the community! :)

I suggest you to update the firmware of the GS748TS from v5.2.0.9 to v5.0.2.11. Be sure to perform a factory reset on the GS748TS after upgrading the firmware then reconfigure it from scratch. You can download firmware v5.0.2.11 here.

Let us know the results.

Regards,

DaneA
NETGEAR Community Team

DaneA

NETGEAR Employee Retired

Mar 22, 2017

Makary,

I just want to follow-up on this. Were you able to update the firmware of the GS748TS to v5.0.2.11 then perform a factory reset and reconfigure it from scratch? If yes, what is the result?

Regards,

DaneA
NETGEAR Community Team

Makary
Tutor
Mar 22, 2017
Dear forum users,

sorry for the delay.
Tomorrow I will do the above. I will inform you promptly.
Makary
Tutor
Mar 24, 2017
I restored GS748TS to factory default and finished firmware update too.

Unit No. Model Name Hardware Version Boot Version Software Version
1 GS748TS 00.00.01 1.0.2.0 V5.2.0.11

Frame is still missing.
Any other ideas?
- jak0lantash
  Mentor
  Mar 24, 2017
  
  From my experience, one of these should work:
  1. IE in compatibility view.
  https://support.microsoft.com/en-us/help/2536204/how-to-use-compatibility-view-in-internet-explorer-9
  2. Firefox 3.6.
  3. Safari 5.1.7.
  KB article about this: https://kb.netgear.com/23841/The-VLAN-and-LAG-configuration-screens-do-not-display-correctly-on-my-switch
  - Makary
    Tutor
    Mar 27, 2017
    jak0lantash wrote:
    
    From my experience, one of these should work:
    1. IE in compatibility view.
    https://support.microsoft.com/en-us/help/2536204/how-to-use-compatibility-view-in-internet-explorer-9
    2. Firefox 3.6.
    3. Safari 5.1.7.
    KB article about this: https://kb.netgear.com/23841/The-VLAN-and-LAG-configuration-screens-do-not-display-correctly-on-my-switch
    
    Perfect solution!
    Thank You.
    
    Browser IE (Method 3 here).