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Forum Discussion
What purchase date to enter for replacement devices
I received a replacement switch under warranty and want to register it. However , I don't know whether to enter the purchase date of the original (damaged) switch or the date I received the replacement switch. Can anyone advise?
(Note: I've tried asking the question of the support techs on the warranty replacement cases, but it's been over 2 days and there has been no response. I'm guessing that once the RMA was raised they moved on and aren't looking at the cases any more.)
2 Replies
In my experience warranties are usually based off the original purchase date.
Otherwise every time you had a device replaced under warranty, it'd reset.
So I'd go off the original date of purchase.
Under the warranty terms/conditions is under the date of purchase. Just do a quick search for "date"
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