NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mrdunn's avatar
mrdunn
Aspirant
Feb 03, 2017
Solved

When I connect my gs611e v2 switch to my Netgear Nighthawk router, I immediately lose my internet.

I returned a defective GS611e switch and received a new GS611e v2 switch.  When I connect it to my Netgear Blackhawk router, I immediately lose my internet connection.  I have tried many reboots of m...
  • mrdunn's avatar
    Feb 03, 2017

    Well, it turned out it was connected to the wrong power supply.  Instead of using the one that came with v2, I used the one from v1, When I changed the power supply as someone hinted in the past, everything works.  Wasted several hours troubleshooting. 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More