NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
one2one
Jan 29, 2018Aspirant
GS205 keeps dropping connection and re-connecting.
I am connecting this via a Virgin Media super hub, and it keeps dropping the connection, and reconnecting at random. I am using windows 10. can anyone help? I have all cat6 cables connect...
- May 08, 2018
thanks for your reply, it did work for after changing ethernet setting in my internet provider router (SKY). i changed the ethernet setting from Gigabit to fast ethernet and every things worked perfectly so far.
one2one
Jan 29, 2018Aspirant
Erm, if you mean does the port still work on the virgin media side, yes it seems to be.
if I plug from the ethernet socket to the GS205 port into port 1 2 3 4 or 5 it still behaves the same way
seems to work for a while, then light goes off, then after a short while it comes back on again.
schumaku
Jan 29, 2018Guru - Experienced User
Hard to guess now. A direct connection ie. from a PC/Mac to the Virgin Media Hub does stay up reliably? Any other Gigabit Ethernet switch at hand to compare?
I'd suggest you open a support case with Netgear, ie. by chat, assuming the GS205 is new and under warranty.
- one2oneJan 29, 2018Aspirant
no other switch to test it with. and yes.. if its a direct connection to the hub it works fine.
only when it goes through the netgear does it drop! reconnect... drop.. reconnect.. at random
I can't open a ticket as its now more than a year old.
guess I'll have to buy a new switch from another company as I dont want to try netgear again.
- schumakuJan 30, 2018Guru - Experienced User
So this set-up is established for a while, just the issue is new in this case? If yes - potentially failing or broken hardware. The GS205 is covered under a three year limited warranty if I'm right. -> http://www.netgear.com/about/warranty/
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!