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Forum Discussion
Solved
GS305 doesn't work on all Ports
Hello, since Netgear-Support didn't reply back after more than two days I thought I might have more success on the forums: I got a switch (GS305) a couple of days ago, but at best I'm only ge...
This is a community, not Netgear Support here. Formal support can take some longer time...
Talking of
- a simple GS305, a GS305P or GS305PP with some PoE capilities (which is an unmanaged switch model exiting in various hardware releses, like v1...v5 - thus intentionally never requesting an IP address from your router by DHCP, so average consumer routers will -never- make these switches visible in any way), or
- a Plus Managed configureble PoE switch model GS305EP as tagged?
Either way, the basic troubleshooting is the same:
- Head to https://www.netgear.com/support/ and type the exact model for designtion
- Locate the Installation Guide
- Check the LED indications as indicated
- Keep in mind the majority of non-"working" switch ports issues are cused by poor wiring, bad cabling, faultly patch cords, ...
- In case the issue remains, head to https://my.netgear.com/ where your Netgear product should already be registered (if not, do it now) to your account
- Select the product registered, by selecting from the list, or by [View Product]
- Follow the guided [Request Hardware Support] process.
This is a community, not Netgear Support here. Formal support can take some longer time...
Talking of
- a simple GS305, a GS305P or GS305PP with some PoE capilities (which is an unmanaged switch model exiting in various hardware releses, like v1...v5 - thus intentionally never requesting an IP address from your router by DHCP, so average consumer routers will -never- make these switches visible in any way), or
- a Plus Managed configureble PoE switch model GS305EP as tagged?
Either way, the basic troubleshooting is the same:
- Head to https://www.netgear.com/support/ and type the exact model for designtion
- Locate the Installation Guide
- Check the LED indications as indicated
- Keep in mind the majority of non-"working" switch ports issues are cused by poor wiring, bad cabling, faultly patch cords, ...
- In case the issue remains, head to https://my.netgear.com/ where your Netgear product should already be registered (if not, do it now) to your account
- Select the product registered, by selecting from the list, or by [View Product]
- Follow the guided [Request Hardware Support] process.
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