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GS324 Lights On but nothing works
Hi, I have purchased this switch and everything was working fine however now nothing works. The lights are on but okay doesn't switch any traffic. It's still within hardware warranty, I was on the ...
Not very difficult.
Can't believe they continue providing incorrect information to the customers.
With every update of a support case, you receive an E-Mail including a link where you can reply. Was u der the impression there is a button under the open case, too.
So unfortunately even though the number on the email was different it dialed to the same line. I talked to another technician and basically got the same answer. I wasn't seeing where you said I could respond online? Why is this so difficult.
Not very difficult.
Can't believe they continue providing incorrect information to the customers.
With every update of a support case, you receive an E-Mail including a link where you can reply. Was u der the impression there is a button under the open case, too.
I ended up calling a magical 5th time and got a support technician that let me RMA it. So thanks for all your assisstance!
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