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Forum Discussion
Solved
Hardware Replacement
I am trying to register for a harware replacement, but get a "somethingWentWrong" error when doin gthe registration. There is no option to mail/call support if I do not have a registered call and thi...
Welcome to the community! :)
Based on your initial post, you have indicated a GS116v1 switch. Let us try this. Go the support page of the GS116v1 switch here and click the "Guided Assistance" button and follow the online instructions to create a support ticket. Be ready to submit a soft copy of the Proof of Purchase of your switch for warranty verification. If the hardware warranty is still valid, an online replacement will be processed.
Regards,
DaneA
NETGEAR Community Team
Welcome to the community! :)
Based on your initial post, you have indicated a GS116v1 switch. Let us try this. Go the support page of the GS116v1 switch here and click the "Guided Assistance" button and follow the online instructions to create a support ticket. Be ready to submit a soft copy of the Proof of Purchase of your switch for warranty verification. If the hardware warranty is still valid, an online replacement will be processed.
Regards,
DaneA
NETGEAR Community Team
DaneA this helped and routed me to a local phone number. Thanks a lot...
That's great! I'm glad that it helped you. :)
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
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